Shopping Bag

Giordano Ladies Terms & Conditions

Please read the following Terms and Conditions prior to the use of this website. By using our website, you hereby agree to the Terms and Conditions imposed hereon, whether as a guest or registered user, indicating that you accept these terms of use and that you agree to abide by them. We reserve the right to make changes in these Terms and Conditions from time to time without prior notice. You are responsible for regularly reviewing these Terms and Conditions for any changes, and you agree to abide by them.

About Giordano Ladies PH

Giordano Ladies Philippines is operated by TFB Inc. (“Corporation”), a company duly organized and registered with the Securities and Exchange Commission of the Philippines, with Company Registration No. 187395 and principal office located at 4/F 170 F. Blumentritt cor. Gen. San Luis street, Brgy, Tibagan, San Juan City, Philippines. The corporation is likewise duly registered with the Bureau of Internal Revenue, with the TIN Number: 000-385-125-000.

Contact Information:
Email address:
Telephone No: 7 470-7155 loc 30
Cellphone No: 0921-610-4964

Definition Of Terms

1.“Account” means the customer registration of username and password to be able to purchase from Giordano Ladies Philippines.
2. “Confirmation” means any order placed and accepted by Giordano Ladies Philippines.
3. “Credit Card" means any card, plate, coupon book, or other credit device existing for the purpose of obtaining money, property, labor or services on credit.
4. “Customer” means a natural or juridical person who is a purchaser of consumer products offered on this site.
5. “Damaged product” means a product unfit for its intended use, or is infirmed that prevents an item from being complete, desirable, or fail in its purpose. Furthermore, it also means that the product inside the box is not in its original state and not considered good as new anymore. Conditions of the damaged product are the ff: an item that has a stain, make-up residue, and other noticeable markings.
6. "Label, labeling" means the display of written, printed or graphic matter on any product, its immediate container, tag, literature or other suitable material affixed thereto for the purpose of giving information as to the identity, components, ingredients, attributes, directions for use, specifications, and such other information as may be required by law or regulations.
7. "Package" or "packaging" means any container or wrapping in which any consumer product is enclosed for use in delivery or display of that consumer product to retail purchasers.
8. "Person" means any individual, partnership, corporation, or association, trust, government, or governmental subdivision or any other legal entity.
9. “Trade name" or "Trademark" means the name or designation identifying or distinguishing and enterprise or any visible sign capable of distinguishing the goods of an enterprise and shall include a stamped or marked container of goods.
10.“You” means the user of the website.

Registration And Account Information

Before you can be registered with Giordano Ladies Philippines, you must be over 18 years of age.

Registration is required prior to making any transaction with Giordano Ladies Philippines. Upon registration, you will be required to supply us your name, address, contact number, email address, and other personal information, which will be kept confidentially by Giordano Ladies Philippines. You are required to create a username and password for your account and you shall be responsible for maintaining the security and confidentiality of your account.

You shall also be responsible for all the transactions that are made under your account or password. Giordano Ladies Philippines reserves the right to refuse registration, terminate accounts, or cancel orders at any time and for any reason including your failure to comply with any of the provisions of these Terms and Conditions of use.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Products And Product Information

The information contained in this website does not constitute a confirmed offer to sell or the solicitation of an offer to buy any product or service; and should not be relied upon in connection with any purchase decision.


The prices reflected on this website represent the full retail price, inclusive of tax and other applicable charges, subject to change without prior notice. While great care has been taken to ensure the accuracy of all website prices and images, Giordano Ladies Philippines reserves the right to correct errors and adjust prices to account for circumstances beyond our control. In case of any price discrepancies, we will contact you for confirmation to proceed order at the amended price.

Order And Acceptance

Before placing an order, you must first be registered with Giordano Ladies Philippines. To order, you must follow the instructions carefully and review the details of your prospective order before submission. After which, you will receive an email from us acknowledging receipt and acceptance of your order. The contract between us will only be formed when we send you the confirmation email. You may no longer change or modify your order once confirmation email is sent to you. If you wish to change your purchase, you may access the Return Button from Order History once your product has been delivered.

The contract will only be limited to those orders we have confirmed in the acknowledgment email.

Payment Methods

Giordano Ladies Philippines will accept the following forms of payment: via credit card, and over the counter.

Credit card payments will be coursed through PayPal. Your card is pre-authorized at the time of making your order, with the payment being taken from your card once the order has been processed, upon sending the acknowledgment or confirmation email.
You may also pay via over the counter payments in SM Business Centers, M.Lhuillier, LBC, BPI, BDO, Metrobank, RCBC, EastWest bank, RobinsonsBank, Sterling Bank of Asia, Chinabank, PNB, Unionbank, UCPB, Maybank, Landbank and 7-Connect System in all 7-Eleven Branches nationwide.

Delivery And Shipping

Orders are processed daily until 12:00 NN. from Monday to Friday, all orders placed after 12:00 NN, during weekends and holidays will be processed on the next business day. Once your order has been processed, you will be provided with an order tracking number, which will be indicated in the confirmation or acknowledgment email that will be sent to you. You may check your order status with the order tracking number provided to you. Your orders will be prepared for shipping once it has been processed. operates only in the Philippines; delivery addresses outside of the country will not be processed.

For all Giordano Ladies Philippines VIP Cardholders, shipping fee will be free of charge. Orders are sealed and delivered within 1-4 business days within Metro Manila, and 4-8 days for provincial areas, from placement of order, except in case of force majeure and fortuitous events.

Return And Exchange Policy 

You may return items, provided that all terms and conditions under the Return and Exchange Policy are met.

Returns are accepted within 7 days from shipment date. Returnable items must be returned in their original packaging, including boxes including the hang tag and label, and items must be unworn, unused, unaltered, unwashed, and must have no damage.

To return an item, you may send an email at with the title: “Return” inclusive of photos of the item in its original packaging, and a clear photo or screenshot of the Order Confirmation. will process your request within 30 business days. Once request is deemed valid, will send a Return Confirmation e-mail. Securely pack your merchandise and return to courier on scheduled date of pick-up/delivery.

When requesting an exchange, we cannot guarantee that the exchange item you wish to receive will be available at the time your request is processed. We highly recommend you simply return the item you wish to exchange, and place a new order for the replacement item on our website.

In cases that the Giordano Ladies VIP Cardholders need to return or exchange the item which they purchased online, that is the only time that they have to pay for the shipping fee from their home address to the TFB Inc./Giordano Ladies Philippines’ head office (G/F 170 F. Blumentritt cor. Gen. San Luis street, Brgy, Tibagan, San Juan City, Philippines) Once the returned or exchanged item is considered valid, will be shipping your item to your home address which will be free from shipping charge. 


We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the full extent permissible by the applicable law, Giordano Ladies Philippines disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Giordano Ladies Philippines does not warrant that information, content, materials, products and other services included made available to you or electronic communications sent from Giordano Ladies Philippines are free from viruses and harmful components. Giordano Ladies Philippines will not be held liable for any damages arising from the use of its website.

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.


Without prejudice to our other rights under these terms and conditions, a breach in any way of these terms and conditions, shall allow us take such action as we deem appropriate, including but not limited to, suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Giordano Ladies Philippines adheres to Republic Act No. 10173, also known as the Data Policy Act of 2012. We shall therefore only gather and use your name and other information related to our dealings with you.

We shall retain your information only for as long as necessary for the fulfillment of the purposes for which the data was obtained, for legitimate business purposes or as provided by law.

Giordano Ladies Philippines shall not share or disclose customers’ personal information, collected through this site, with third parties, except to those Giordano Ladies Philippines are in contract with to carry out its obligations. However, in exceptional circumstances Giordano Ladies Philippines may be required to disclose your personal information on certain grounds and circumstances provided by law.

Giordano Ladies Philippines ensures that all information gathered are safely and securely stored and cannot be easily accessible to third parties.

If you believe that your privacy has been breached by Giordano Ladies Philippines please immediately notify us.


In the event that any provision of this Agreement is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable, it shall not affect the other provisions, which shall remain in full force and effect.

Applicable Laws And Dispute

This Agreement and all matters arising from it are governed by and construed in accordance with the laws of the Republic of the Philippines, whose courts shall have exclusive jurisdiction over all disputes arising in connection with this Agreement to the exclusion of all other courts and jurisdictions.